Why Customer Support Matters
May. 15th, 2006 05:00 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
drwexBecause that customer you're yoinking around might be an internationally famous author.
And he might write about it. In a blog read by, oh conservatively let's call it a quarter of a million people. (*)
http://www.neilgaiman.com/journal/2006/05/farewell-mci.html
http://www.neilgaiman.com/journal/2006/05/farewell-mci-epilogue.html
(*) the new design doesn't list readership, but the old site claimed a readership in that vicinity and I can't imagine his online readership is less now than it was some months ago.
And he might write about it. In a blog read by, oh conservatively let's call it a quarter of a million people. (*)
http://www.neilgaiman.com/journal/2006/05/farewell-mci.html
http://www.neilgaiman.com/journal/2006/05/farewell-mci-epilogue.html
(*) the new design doesn't list readership, but the old site claimed a readership in that vicinity and I can't imagine his online readership is less now than it was some months ago.
