As a team lead in our group, I am tasked with teaching just this kind of troubleshooting to folks. Not easy. What I am teaching is in a set arena. I am finding one key is figuring out the approach the person I am teaching uses, and then pushing them to look at it another way. It does not matter what other way, just that it makes them think outside the box they are in. I also agree with the keep it simple.
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timeasmymeasure
Hard question, no easy answer
Date: 2012-01-06 09:08 pm (UTC)